Collision Repair Center | Auto Body Shop
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Testimonials & Reviews

We built this business one customer at a time, by performing for them at a high level on each and every repair. And that’s why we so greatly appreciate their accolades and praise for the work we’ve done for them.

By using all of the latest techniques to return your vehicle to its pre-accident condition, the professionals at D & K Collision Repair do an exemplary job on every car we work on. Meeting deadlines and making the repair process as seamless and drama-free as humanly possible, we bring 52 years of combined experience to your damaged vehicle and that’s why 100s of people from all over Marin County bring their vehicles to us.

Read these testimonials and make your own decision. Many of our existing customers looked at our reviews first before choosing us, so always do your due diligence before selecting the right shop for you.

Francisco is fun, smart and very knowledgeable about his craft.  My car looks great after he had done some body repair. His place is always full of cars because lots of people, like me, know that his work is done with perfection. 

I highly recommend D & K!

Marta D.
San Rafael, CA

15 months after getting my car painted, these guys continue to amaze me with their customer service and follow up. I've been back a couple of times to discuss getting work done on other vehicles and also to have some seals repaired on my windows and doors. 

They were as helpful as ever. I can not imagine going anywhere else for my autobody needs. They are simply exceptional at what they do!

Carl B.
Rohnert Park, CA

This is the greatest experience I've ever had from a body shop. Referred to me by my mechanic in Novato, Francisco said come right over. He fixed my dent right on the spot within 5 minutes. It was a corner bumper situation where he had to apply heat and do some creative artwork on it.

He is now my rock-star car person. This is the kind of service I am looking for in all my dealings with service professionals!!!! Thanks Francisco and D&K!!!!!

Fred K.
Petaluma, CA

I took my car in for rust repair and a respray of the affected panels. The rust was a grim bit of history I learned after buying the car. The original estimate came in over $1,600.00. Such is life, I told Larry and Francisco to "just fix it." 

They did. The car looks like new. You can't tell where any work was done. The bill? It came in about $500.00 under what was estimated.  Now, when was the last time you ever heard of a repair being less than the estimate? 

These guys are honest and probably closer to artists in what they achieve in body repair. They are the best.

Skipper J.
Ross, CA

This place is a rare gem. Dealing with car troubles and/or the aftermath of an accident and back and forth with insurance companies can really wear on you. These guys go above and beyond to fight for you and do right by you.

They are honest and super transparent about the process, communicative while work is being done, and make sure you are satisfied when it's all said and done. I cannot recommend this establishment enough.

Erik F.
Napa, CA

Great place from Francisco Velez to his wife the bookkeeper the work men they are all so nice.they did the best job on my car for better than fair price I would recommend them highly.

Betty S.
Larkspur, CA

These guys definitely deserve 5 stars!

Restored my faith in humanity and sweetened a rather rough month.

Background: Prius headlights are notorious for being potentially bank breaking (translate: extremely expensive and tough to deal with). One of mine burned out and I was dreading dealing with it.

  1. Went on Yelp. Saw their outstanding reviews. Hesitantly sent an email for an estimate.
  2. Quick, comforting response. "Drop in, we'll see if we have one for you."
  3. Stopped in. Ivan and Francisco to the rescue. They sent me down to pick up the right part, and then changed it out in just a few minutes. And with a smile.
  4. The damage? $12.77 for the part. They made nothing on the deal, but did it with a positive attitude.

They won me over for sure! 

Thank you, Francisco and Ivan. You are truly the best!

Laurie R.
Marin, CA

Francisco and his team are awesome. Super nice guys. The true test of any business is how they respond when something unexpected happens. 

There was an issue blending the clear coat on our metallic paint. I couldn't notice it but my wife did. I took it back a few weeks later and his whole team came out to look it over with me. They all remembered the car and had real pride in their work. The next morning Francisco called me and said he would fix no charge, no complaints. His quote: "happy wife, happy life" ;-)

Ps - I should note when I first came to Francisco's  shop he was straightening the bumper of an elderly man who had been in a fender bender (and looked like he needed it fixed before his wife saw it). The man asked Francisco how much, he told him no charge. The man was truly touched. 

Class act.

Grant P.
Belvedere Tiburon, CA

I was confronted with the complete replacement of the rear door of my BMW and the quotes I was getting were astronomical.

After reaching out to a few people I knew who were I the area and knew the automotive business (thanks Diamond Tire) I was recommended to check D & K. Francisco and his team are true professionals and after seeing the quality of work and in the end saving a thousand dollars (yes that's right) over Bertollis and others in the area I can tell you I will never go anywhere else. These gentlemen are true professionals and their work is impeccable.

I highly recommend you give Francisco and his crack team at D & K a shot and I assure you'll not be disappointed.

North Beach/Telegraph Hill, San Francisco, CA

Francisco has worked on 2 separate White Mercedes for me and both times he made the car look brand new again. Friendly, accommodating, great price. Go to D&K.

Mark U.
Novato, CA

In usually don't "pile on" with a review when I see that all the prior reviewers gave 5 star ratings. But, Francisco is exceptional, and deserves another 5 star rating. He does quality work, and no one can come close to his pricing.

He has done work on my wife's car, and this week my BMW X4. I obtained estimates for both jobs from other body shops, and no one even came close. He keeps his overhead low so he can run circles around the competition. I wouldn't think about using another shop.

Quality work, highly recommended.

Frederic W.
Greenbrae, CA

Francisco, co-owner, is such a good communicator and knows how to fix high-end cars.  He did a major $23k repair on my Jaguar F-Pace, as well as my Range Rover Sport. 

Normally I wouldn't enjoy going to the body shop but D&K kinda makes it fun. And I know it'll be done right and priced fairly. Thanks!!

Dan T.
Kentfield, CA

I was really pleased with the service I received here. I went in because our mazda had a dent in the rear bumper.

Francisco gave me a reasonable estimate to fix it properly, but he also said that he would be happy to try to do that thing where they just try to pop it back out. He was totally up front with me that it might not work but offered it as an option.  After talking with my husband about it, we decided we might as well try it, so I went back. 

He squeezed me in without an appointment, and they were able to get the bumper looking almost like new.  They did it quickly, professionally and didn't even charge me for it.  On top of that, they are super friendly and the shop is clearly well organized and well managed. 

They seem very ethical and their work looks great. Of course, you hope you don't need this type of work done, but if/when we do, this is where we will come back. 

Thank you Francisco!!

Leila T.
Corte Madera, CA

Francisco did a great job and guiding me through the process of getting my car repaired after a stressful collision when the problem came along he was on top of it he consulted my Insurance to get it rectified ......

The only problem I had was that he was a Mexican soccer fan and I was a French fan and of course my team won !!! We are still friends

Charles F.
Fairfax, CA

The only body shop that was willing to work with me to do the best job at the best price after I got rear ended. Francisco took the time to explain step by step what they were doing and even sent back a part they didn't need to save me money. Clear communication, kindness, and precision. 

So glad to have found a local, family business that truly serves the community. I would recommend them to anyone in a heartbeat! Thank you.

C W.
Woodacre, CA

I went to D and K for some body repair--the first time I've ever needed any such work--because of its great Yelp reviews. I wasn't disappointed.

They handled the work in a timely way, despite some difficulty getting the right parts, and Francisco made dealing with our insurance company easy. As many reviewers have noted, they also went the extra mile, touching up some minor damage to our paint at no extra cost, and calling my attention to some needed windshield repairs (which they don't handle).

Thanks, D and K.

Jonathan M.
San Anselmo, CA

Great auto body shop. They did an excellent job with the repair and dealing with insurance. I would definitely recommend this business.

A C.
Albany, CA

Not everybody can be the best, but pretty sure Francisco and D & K are the BEST!  

Took my beat up 2011 Audi Q5 in for a fairly big claim, and got a very reasonable quote on bunch of unrelated but really unsightly scratches and dents all over the other side of car and the quote was great so i went for it.  

Could not believe my EYES last night picking up what looks like a totally new car!!!!   Best deal ever and felt very lucky.   Thank you very much Francisco and  D & K!!!

Jeanne M.
Sausalito, CA

Francisco made the process about as painless as is possible, and my car looks great - well as great as a Prius can look. He helped me accelerate the schedule with the insurance company, worked with their inspector/estimator to make sure the claim covered all of the required work, and completed the work when he said he would. 

I am happy to recommend D & K.

Ron O.
Sausalito, CA

My husband needed some bodywork from a sideswipe. He looked up reviews on Yelp and D & K had the best reviews. Although we had never heard of this place we tried it out. We're very happy with the result. Francisco Velez, the owner is an excellent communicator and does exactly what he says he'll do. He is professional, the work was done in a timely fashion.

The entire process was painless. Highly recommended.

Barbara S.
Mill Valley, CA

If you read my reviews here on Yelp! you will see a common thread amongst them. I talk about an 'Human element' or a more old fashioned 'made in america' kind of business ethic. Well, that stands true for Larry and Francisco's Collision Repair Shop.

From the moment they look at your car on estimate to the moment you pick it up -- It's a painless, simple process. And the work? Jeez guys -- flawless indeed. I really can't tell at all. Superior work. I have a great big smile on my face walking to my car and seeing it back to brand new quality -- just such an amazing job guys.

And, their business principles are the best around. A solid understanding of what the customer needs without being excessive in cost, labor and materials. Every other body shop on that block (I went to 5 of them) wanted to replace my entire fender which was hardly damaged. D&K's crew preserved the panel cutting down on several expenses in the process and came within a wholly reasonable end price.

This is the way you build customer relationship folks. Because you know what? Where other places would have gotten all my money ONLY once. D&K will continue to get my business over a lifetime. Not only from me but, from ALL the friends, family and coworkers I'll send their way ..and hopefully, I never have to be back there myself. But, if I do? YEah... - you know it. I'll be back without question.

Cheers to Larry, Francisco and the whole D&K Crew, and thank you for the great bottle of Touch-up Paint!

Mike R.
San Rafael, CA

Hands down this is an extraordinary business that operates with the highest integrity!

Going to get your damaged car fixed is never a wonderful experience. It's stressful, however the excellent communication and top shelf courtesies that have been demonstrated during both of my experiences (which happened when my car was parked) were phenomenal!

  • Clear and frequent communication
  • Detailed explanations throughout the entire process of negotiations with insurance
  • Courtesy tow so I didn't have to wait to be reembursed months later by insurance
  • Courtesy touch up paint
  • Was picked up by owner at Enterprise after returning my car rental
  • Car completely detailed upon pick up

The second time I went to them I was leaving on a vacation for my 40th birthday. It was a time crunch for me with my personal work schedule and a crunch for them to get it done. Well guess what! The owner made it happen and waited until after hours (not by much, but still, another courtesy) and made it work for me. I was so grateful, relieved and stress free when I left.

The manner in which Francesco handles his business is amazing and was extremely appreciated! It clearly shows that he truly cares about the quality of his work and the satisfaction of his clients.

I feel fully confident in referring his stellar work to any of my friends, family or clients.

Thank you for a job well done, to all of you at D and K!

Maya D.
San Rafael, CA

Francisco and Larry took care of me as always. In the past they've helped with dings and large repairs for minimal cost, aggravation and time.

They helped maneuver difficult insurance companies to reveal the quickest path for my repair to complete.

They're my go-to guys for all body, paint and body work.

Anthony D.
San Francisco, CA