If you read my reviews here on Yelp! you will see a common thread amongst them. I talk about an 'Human element' or a more old fashioned 'made in america' kind of business ethic. Well, that stands true for Larry and Francisco's Collision Repair Shop.
From the moment they look at your car on estimate to the moment you pick it up -- It's a painless, simple process. And the work? Jeez guys -- flawless indeed. I really can't tell at all. Superior work. I have a great big smile on my face walking to my car and seeing it back to brand new quality -- just such an amazing job guys.
And, their business principles are the best around. A solid understanding of what the customer needs without being excessive in cost, labor and materials. Every other body shop on that block (I went to 5 of them) wanted to replace my entire fender which was hardly damaged. D&K's crew preserved the panel cutting down on several expenses in the process and came within a wholly reasonable end price.
This is the way you build customer relationship folks. Because you know what? Where other places would have gotten all my money ONLY once. D&K will continue to get my business over a lifetime. Not only from me but, from ALL the friends, family and coworkers I'll send their way ..and hopefully, I never have to be back there myself. But, if I do? YEah... - you know it. I'll be back without question.
Cheers to Larry, Francisco and the whole D&K Crew, and thank you for the great bottle of Touch-up Paint!
San Rafael, CA